JOB TITLE: YouTube Theater Venue Manager
REPORTS TO: Hollywood Park Senior Event Manager
SUPERVISES OTHERS: Yes
FLSA Status: Exempt
COMPENSATION: $68,000 – 72,000 Annually
401(k) and Life Insurance
Voluntary Life Insurance
Vision Care Insurance
ESOP – Employee stock ownership program
Long/Short Term Disability
Management Growth & Development Plan
ABOUT CONTEMPORARY SERVICES CORPORATION (CSC):
Established in 1967, CSC is the world leader in crowd management and event security. CSC’s esteemed clientele base includes more than 120 stadiums and arenas, over 100 universities and scholastic institutions, more than 49 convention centers, and numerous clients within the professional ranks of MLB, MLS, NBA, NFL, NHL, and NASCAR. CSC has also provided services for the world’s most prestigious special events, including Collegiate Bowl Games, NCAA Final Four Tournaments, Ryder Cup, Presidents Cup, US Open Tennis, Kentucky Derby, 30 Super Bowls, 10 Olympic Games, 4 Presidential Inaugurations, 3 Papal Visits, and 2 FIFA World Cups. CSC operates 49 branch locations throughout the United States and Canada. For more information, please visit our website www.csc-usa.com
GENERAL PURPOSE OF THE JOB:
The YouTube Theater Venue Manager will be responsible for managing CSC's footprint at the YouTube Theater, developing new business opportunities, and building strong relationships with the YouTube Theater. This position serves as the principal liaison between the YouTube Theater and CSC Management Teams, attends meetings, and is the face of the organization at the YouTube Theater. Additionally, the position will coordinate the organization of staffing plans, deployments, and event estimates for the YouTube Theater, create training curriculums and operational guidelines, and be present at all major events to mitigate any potential issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties below reflect the minimum requirements for this position.
Directly supervises CSC’s YouTube Theater management team, event day leadership, and front-line staff at events or as a project lead in conjunction with ongoing stated objectives or event needs. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Some responsibilities will include interviewing, hiring, training, coaching, mentoring, and counseling employees to assist in their individual growth and success. Provides performance evaluations, resolves conflicts, and ensures optimum utilization of all resources (people and material).
EDUCATION AND/OR EXPERIENCE:
Bachelor's degree; five years of related work experience; three years of general related experience in security and customer relations, crowd management, military, law enforcement, TSA, or other government-related experience is helpful; or any equivalent combination of the above mentioned will be considered.
Ability to read and interpret documents such as administrative licensing and training rules, regulations, and procedure manuals. Ability to write curriculum and materials related to and as required by the Company’s security and other licensing and training needs. Ability to speak effectively before large groups of customers or employees of an organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER & EQUIPMENT SKILLS:
To perform this job successfully, an individual should have proficient knowledge of Microsoft Word, Microsoft Excel, Microsoft Explorer, Microsoft Outlook, Microsoft PowerPoint, and Microsoft SharePoint. Must become proficient in the company Protatech Scheduling program (WISH)